Legal

Shipping & Delivery Policy

Last updated May 2, 2026

This Shipping & Delivery Policy is part of our Terms of Service and applies to all orders placed through knockid.com. Please review it carefully before completing your purchase.

Shipping Options & Rates

We currently offer the following shipping options:

Method	Estimated Delivery	Cost
US Standard Shipping	2–5 Business Days	FREE
International Standard Shipping	5–15 Business Days	$15.00

All delivery estimates are provided in good faith but are not guaranteed. Actual delivery times may vary based on carrier conditions, customs processing, and your location.

Processing Time

Please allow 24–48 hours of processing time before your order ships. Orders are only processed and shipped on business days (Monday through Friday, excluding US federal holidays).

International Delivery

We ship to most countries worldwide. Free shipping is not available on international orders. Please note:

You are responsible for any customs duties, import taxes, or fees that may apply in your country.
We comply with all applicable export regulations.
EU and UK customers: estimated delivery times reflect the earliest available delivery. All deliveries will be made within 30 days of order acceptance, per applicable law.

We are currently unable to ship to the following countries:

Afghanistan
Bhutan
Brunei
Chad
Cuba
Laos
Libya
Mongolia
New Zealand
Papua New Guinea
Russia
Samoa
Solomon Islands
South Sudan
Syria
Timor-Leste
Turkmenistan
Yemen

Delayed Orders

If your order is delayed for any reason, we will contact you as soon as possible with an updated estimated delivery date. For EU and UK customers, this does not affect your statutory rights.

Returns

For information on returns and refunds, please review our Return Policy.

Contact Us

Questions about your order or shipment?

Knock ID, LLC

Email: info@knockid.com